Emotional Intelligence delivers real business smarts for the future - innovative workshop coming to Geelong
Emotional Intelligence 101
You might know your area of expertise back-to-front and be a leader in your field.
But it's not what you know but how you understand yourself and relate to others that will give you the winning edge at work and in your personal life.
The term Emotional Intelligence refers to how well individuals handle themselves and each other, and the good news is it can be learnt. Specialists in the field two passionate locals, Melanie Kearsey and Jo Surkitt will share their insights at a one-day workshop in Geelong this November.
"With technology changing the way so many industries do business, one thing that won't change is how highly developed emotional intelligence can turn managers into truly effective leaders and, workers into deeply engaged employees," the pair say.
Having worked closely with high profile clients such as Cotton On, BP and Vodafone, they have developed a program that includes their best tips and tricks to help participants develop their own skill set they can use both at work and in their personal life.
Melanie says that she and Jo developed the program based on the strong demand from local businesses, “Our corporate clients kept telling us similar things, they’d say; we want our team to get along better, we want people to communicate more effectively and improve employee engagement, we want people to be able to manage their emotional state and to feel less stressed. Jo and I heard loud and clear what our clients wanted to learn, and that’s why we’ve developed this program.”
Participants will learn how to manage how they think and feel, express themselves more assertively, navigate conflict, manage negative emotions, regulate their emotional state, and create positive personal habits and routines to boost time management and organisational skills.
Melanie and Jo will teach workshop participants how to manage stress, cope with fear & failure, develop meta-cognition strategies that involve noticing and managing your own thinking and developing skills to adopt more resourceful, constructive thinking and behaviours. Practical mindfulness, yoga and movement exercises will also be incorporated.
Managers will benefit from the course by learning how to increase employee engagement within the workplace as well as improving their ability to lead, inspire and influence people. The program aims to boost workplace productivity, improve individual and group behavior and performance, and lower staff stress and absenteeism. Anyone wanting to feel more optimistic, energised and motivated at work and in his or her personal pursuits will find the course valuable.
The Emotional Intelligence workshop will be held at the Novotel on Geelong's picturesque waterfront on 8th November. Participants will enjoy delicious meals from a menu designed by renowned nutritionist Michele Chevalley-Hedge.
They will leave the workshop armed with a wealth of material detailing the tools, techniques and exercises covered during the program.
Early bird bookings (before October 8) are on sale now Emotional Intelligence 101
Melanie has a passion for teaching people how to manage their mindset and helping others grow. She has a Bachelor of Business Management and is a Certified Professional Coach and Workplace Trainer and Assessor.
Melanie has delivered several Emotional Intelligence workplace training and corporate coaching programs for companies across the Geelong & Surf Coast region. Jayden Overall, a participant of the EI program she delivered for the Surf Coast Shire expressed his gratitude for being provided with the training.
“This was the most beneficial thing to improve our performance that we’ve ever been taught.”
Jo has a background in corporate health and has been working in the wellness industry for more than 18 years after working in busy and highly competitive corporate companies. After several serious illnesses and health issues she has fully recovered and is happier and healthier than ever. She runs a large range of professional development, wellness and lifestyle programs in the Geelong region to create a positive mindset and combat Stress and Burnout.
Sarah Jones from Vodafone had Jo run an emotional intelligence and positive psychology session for her team.
"The positive change in our workplace since then has been remarkable. Jo's teaching style is easy to embrace and simple to use in our every day life."
Employee burnout costs the global economy US$300 billion annually. Jo Surkitt and Fiona Elliott show you how to solve the problem and ensure the long-term success of your business.
Beating Burnout: Solving Australia’s $12million Problem
Australia remains one of the few countries where employees prioritise their work-life balance over career progression and earning potential¹. In short, quality of life is important to us; and pushing employees too hard will result in high turnover, low productivity, poor engagement and – yep, you guessed it – burnout. Whether you have your own small business or work in a large organization.
What is Burnout?
Burnout is a recognised psychological condition caused by chronic stress. People experiencing burnout typically feel helpless, disillusioned, and unhappy². The longer it continues, the less motivated, engaged, and productive employees become³.
The Impact of Burnout
Burnout costs the global economy US$300 billion a year⁴. That’s a substantial sum, and here in Australia, we contribute significantly towards it.
In 2015, absenteeism and low work engagement – both common symptoms of burnout – cost the Australian economy an estimated $12 million. Which means, if your business employs between 100 and 1,000 people, burnout could be costing you as much as $100,000 a year⁵.
What Causes Burnout?
We all have different tolerances and, as with many health disorders, burnout affects individuals differently. A highly sensitive person (HSPs), for instance, might suffer burnout in an environment others can manage easily. Broadly speaking, there are a number of situations which have been shown to regularly result in burnout⁶. They include:
- Misaligned Values: Individuals who are pursuing a career at odds with their personal beliefs or values.
- Overload: Employees who are pressured to compensate for understaffing or poor performance by colleagues.
- No Control: Staff who lack autonomy in their work, are micromanaged, or who recognise but have no authority to correct procedural inefficiencies.
- Social Breakdowns: Corporate cultures that lack team spirit, where employees are unable to relate to one another or forced to compete.
Don’t confuse burnout with stress. Individuals under stress know that it is temporary; they still have control and are committed to meeting their targets. By contrast, those suffering from burnout are beyond caring. They are exhausted both mentally and emotionally, disengaged from their work, and often struggle to think creatively and identify solutions².
Performance is one of the biggest indicators of burnout, and there are four tell-tale signs⁶ that an individual is suffering:
1. Reduced Productivity
Increased absenteeism is common in burned out employees, but you are more likely to see presentissim, where individuals are at work but fail to function properly.
2. Reduced Work Quality
Individuals who are not invested in the outcome of a project simply won’t perform at their best.
If you’ve recently joined the team or are managing a new hire, then recognising a burned out, disengaged employee from a bog-standard, disengaged employee is all but impossible. Those suffering from burnout will be uncharacteristically quiet. They usually stop participating in meetings and often exclude themselves from team activities.
4. Poor Attitude
Again, spotting the naturally cynical employee from the burned out cynicist requires judgement and some knowledge of the individual. If ordinarily positive workers start to complain openly and voice unwarranted negative opinions, then it might be time to consider they may be heading towards burnout.
Preventing and Treating Employee Burnout
Burnout is a recognised mental health condition; it takes more than a week on the beach or a good night’s sleep to address it. Employers and employees need coping mechanisms, individual coaching, and stress management techniques to regain their positive outlook, manage their workload, and recover productivity. The same is true for those heading for burnout, many of whom can avoid it altogether by recognising unhealthy patterns of behaviour and adjusting their lifestyle accordingly.
A great answer to Burn Out and it’s new and exclusive to Victoria.
That’s where Sustain Vitality Retreats come in. Offering executives at all levels a 48-hour haven from the pressures of the corporate world, these luxury 4* wellness and inspirational retreats are designed to provide individuals with the tools they need to achieve a fulfilling work-life balance. Guests get a wonderful balance of rest, relaxation and learn a range of innovative and beneficial tools and techniques to assist in rejuvenating yourself as well as maintaining an ongoing healthy work/life integration. The weekend showcases a range of programs and sessions around Wellness, Yoga, Meditation, Qi Gong, Healthy Mind & Body and so much more, along with free time to swim, walk, exercise, reflect and relax.
These relaxing breaks in the Geelong region are guaranteed to leave you feeling refreshed, rejuvenated, and ready to take on anything the working week can throw at you. Reward your team, grab a friend or colleague, or book in alone and discover a healthier way to excel at work and home. Don’t miss your chance to take a well earned break, head to www.sustainvitality.com.au for full details.
Corporate In house Wellness programs CLICK HERE
¹The Global Recruiter, 2015. Burnout Warning: discretionary effort falls among Australian workers. GR.
²Smith et al., 2016. Burnout prevention and recovery. HelpGuide.org
³Kwang and Kim, 2009. The study on the effect of organisational member’s job burnout. Journal of Business and Economics Research. 7 (7).
⁴Bretland and Thorenstien, 2015. Reducing workplace burnout, the relative benefits of cardiovascular and resistance exercise. (Abstract). PeerJ.
⁵Lang, 2015. Opinion: the hidden cost of emotional burnout in the workplace.The Courier Mail.
⁶Pillay, 2015. How to protect your employees from burnout. Fast Company.